Medical Assistance Services
EMS
Available 24/7, our Emergency Medical Assistance provides rapid road ambulance* transport to the nearest appropriate medical facility. Hospital admission is based on medical aid status, ensuring private care where applicable.
VIRTUAL DOCTOR
Bringing quality healthcare within reach wherever you are. Virtual Doctor connects members to qualified and professional General Practitioners via mobile app, website, or call centre, ensuring seamless, secure, and accessible consultations anytime, anywhere.
Remote Access – Speak to a doctor from the comfort of home. Comprehensive Support – Receive sick notes, referral letters, or e-scripts as needed. Affordable & Convenient – Effective consultations without clinic visits.
*Benefit T&C’s apply
TELEPHONIC NURSE
When health concerns arise, immediate access to expert advice can provide clarity, reassurance, and potentially lifesaving guidance.
- Symptoms & General
- Health Medications & Treatments
- Chronic Conditions & Post- Surgical Care
Emergency Situations
- Know when to seek urgent medical attention and when home care is sufficient.
PHARMACY VOUCHERS
Offering easy, cost-effective access to professional pharmacy care. With a pre-determined amount of annual incidents, (i.e. pharmacy visit vouchers per year), members can tackle everyday minor health concerns with ease, without the hassle of long waits or expensive
doctor visits.
Giving them the power to manage their health with a full national pharmacy network accessible to them via the dedicated channel. This benefit is focused on making quality healthcare more accessible and affordable for everyone in the family.